By Patrick O’Connor There’s a new phrase cropping up in job postings, interviews, and advertisements for job training programs: “HELP WANTED: IT Support person. Flexible hours; 21st century job skills a must.” “We’re impressed with your resume. Tell me, what 21st century skills would you bring as a member of our team?” “Come to our training program, and you will leave with the 21st century skills employers are demanding.” This…

