Adult learners face unique challenges when returning to school. They are balancing work, family, and life responsibilities while pursuing academic goals. Supporting these students effectively requires flexibility, understanding, and personalized guidance. Courtney Bollard’s story illustrates exactly how the right support can help adult learners thrive.

Courtney began her college journey in criminal justice, drawn to the idea of law school. But as she progressed, she realized that her true passion was psychology. Through reflection and guidance from the myFootpath team, she discovered a program that aligned with her interests and strengths.

Courtney shared,

“I’ve always enjoyed helping people, being a shoulder to talk to, and understanding the challenges they face. Psychology gives me the tools to do that on a deeper level.”

Since switching her focus, Courtney has excelled academically while managing multiple responsibilities, including homeschooling her 5-year-old child. She approaches her coursework strategically, staying ahead of assignments and integrating learning into her daily life. Psychology has not only expanded her academic knowledge but also enhanced her personal life, helping her become more self-aware and intentional in how she raises her children.

Courtney credits much of her success to the consistent support she receives. myFootpath provides proactive communication, encouragement, and guidance, helping her navigate the complexities of returning to school as an adult learner.

“My Graduation Specialist has played a big role in my journey. The team checks in regularly, motivates me, and ensures I’m on track. They’re always there, and it makes a huge difference,” she said.

For higher education administrators, Courtney’s experience offers key lessons:

  • Personalized guidance is critical. Understanding a student’s goals, strengths, and challenges helps them stay engaged and succeed.
  • Flexibility is essential. Adult learners often juggle multiple commitments, so offering flexible course options and schedules is vital.
  • Proactive support drives retention. Regular check-ins, encouragement, and resources help students feel seen, supported, and motivated.

Courtney Bollard’s story demonstrates that adult learners are resilient and capable, but they thrive when institutions and support programs meet them where they are. By centering students, offering consistent guidance, and building meaningful connections, institutions can create pathways for adult learners to achieve their goals, transform their lives, and make a lasting impact.